Learn to Control Interruptions

One of the most basic fundamentals of good time management is to focus on one thing at a time. I read an article a while back that said every time you allow an interruption you lose ten minutes of productivity. One could argue whether ten minutes is an accurate number, but regardless, productive and successful people control interruptions.

If you’re interrupted while working on a task, not only is the interruption itself often a waste of time, but when you resume your work, it takes time to gather your thoughts and return to your original state of focus before the interruption occurred.

If you value your time and want to improve your time management skills, here are four tips to assist you in avoiding interruptions:

1.  Turn off ALL notifications on your computer. This includes everything from the social media sites to your e-mail program. Instead, block out windows of times to return e-mails and visit your social media sites.

In my case, I check e-mails two to three times a day and check my social media sites one to two times a day.

2. Turn off ALL notifications on your cell phone device. Unless your job requires you to respond immediately to messages, consider putting your phone on the silent or vibrate mode.  If an instantaneous response is not necessary, return messages during breaks between tasks or during windows of time you allocate for such responsibilities.

As an entrepreneur for the last twenty-nine years, I value the importance of generating sales and providing a high level of customer service. But I also know that I don’t need to drop what I am doing and disrupt my thought process every time someone calls, texts or e-mails me.

3. Resist the temptation to accept unscheduled phone calls. If a caller has not scheduled a specific time to talk to you and they consistently get your voice mail, they will soon learn the value of setting an appointment.

While I don’t require my family and close friends to schedule calls with me, I still maintain established boundaries to prevent unnecessary interruptions. My family understands the value of my time and knows not to interrupt me unless it is an emergency. They also know that spending time with my family is important to me and I will do my utmost to prevent others from interrupting our time together.

4. Learn to control interruptions in the workplace. Now I realize that everyone’s job description is different but if your job affords you the ability to control your schedule, make it a priority to minimize interruptions. You will need to set some parameters for your co-workers and honestly, they will be happier if they know the rules. For example, you may want to establish blocks of time for certain activities and explain to your colleagues that you don’t want to be interrupted unless there is something that absolutely requires your immediate attention.

Writing these blog posts is a perfect example of how I block out time to focus on my projects. I know I am at my best first thing in the morning. So I allocate from 8:00 a.m. to 11:30 a.m. for my writing. I don’t schedule calls, accept calls or answer e-mails during this block of time. I have also asked my wife and kids to respect this time by not interrupting me.

I realize that with any time management technique, there will always be exceptions and controlling interruptions is no different. Your first step is to recognize that you don’t need to be available every time someone wants to reach you. Take control of how your time is spent rather than allowing others to control it.

When you value your time and control how you spend it, others will value your time and their respect for you will grow.

About the Author: Todd Smith is a successful entrepreneur of 30 years and founder of Little Things Matter. To receive Todd’s daily lessons, subscribe here. All Todd’s lessons are also available on iTunes as downloadable podcasts. (Todd’s podcasts are ranked #27 in America’s top 100 podcasts and #1 in the personal and development field.)

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  • Abroussard
    Todd-
    I am really enjoying all of your content !!
    I stumbled upon you on facebook & let me tell you, I am oh so grateful for all of your rich content and golden nuggets! Thank you!
  • Thanks so much! I am glad you stumbled upon me on Facebook. :-)
  • Janelle Helling
    Yes, the "Where was I?" factor is HUGE. Especially in creative, high focus tasks such as writing (you know this one, Todd), artwork, computer programming and training animals. Totally lost my cool one day and yelled, "Unless somebody is bleeding to death or the house is on fire, "'DON'T BOTHER ME.'" Hmmm, that would work as an auto email response and a phone recording too, wouldn't it? Heheh. I have learned that the pre-dawn hours of silence in the early morning are best for creative, uninterrupted work time.
  • Janelle-You're cracking me up. It's all about setting boundaries and letting everyone know the rules. Have a great weekend. Todd
  • I have let others control my time thru IM, text, calls, etc. It's natural to want to respond immediately, especially when it's someone you like and/or respect! I started putting 'busy - can't IM now" to TRY to alleviate these interruptions but people IM any way, which actually is a lack of respect for my time. Now I'm going to just turn it all off until I have time to focus. When I multi-task too often, I'm not really fully in the moment anyway. Just turned off IM! I'm also going to silent my phone so that the ringing doesn't guilt me into picking it up when I'm trying to control my precious time and life! Thanks for these great tips.
  • Hi Diane,

    I believe you are taking the right steps to regain control of your time. When people send me a non-urgent text, I simply respond by email. They soon get the point that I don't respond to non-urgent messages. Now, very few people text me, because they know I will not respond unless it is urgent and as you know very few things are urgent.

    Congrats on taking the right steps!
  • Todd, Thanks for the great tips on time management. I really like your statement, "Your first step is to recognize that you don’t need to be available every time someone wants to reach you. Take control of how your time is spent rather than allowing others to control it."

    Having recently started a blog and social networking your post will help me get focused on the important things.

    Great website and very useful information - Keep up the good work as it is very much appreciated by your readers.

    Warmest Regards,
    JoAnn
  • Hi Joann,

    Thanks for your comment. I wish you the best with your blog. It has been fun!

    Todd
  • Great lesson today Todd. It's amazing how technology is created to increase our productivity, but it tends to take away from that very thing.

    I would add that for people that have data phones (blackberry, iPhone etc) you can disable to sound notifications for your emails and social media apps. That way you can still receive calls, but not constantly have your phone making chimes that can distract you.

    I love the Little Things you have been providing each day. You're doing a great service to people that are hungry to improve their lives.

    Regards,
    Josh
  • Josh,

    Great point! I will copy and paste your suggestion in my doc so when I write my book, your point will be included. Thanks for your contribution!
  • Great info as usual, Todd!

    I agree with you, Josh. Turning the tones off is exactly what I've done with my Blackberry. This little devices are supposed to be convenient and make our lives easier, NOT control our lives. They shouldn't replace real face-to-face relationships.

    How many of us know people who cannot carry on a simple 3 to 5-minute conversation without being interrupted with to check their phone, immediately answering a text, immediately answering every phone call no matter how unimportant? How 'important' does that make you feel when the person you're speaking with does this?

    Let each of us be keenly aware of this and how we treat others. Be courteous. Be respectful. Time is valuable. Make the most of those few minutes you have in front of someone. It may be all you get.
  • Great points Claudia! Thanks for contributing.
  • Great advice as usual.
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