From a very young age, all of us were taught how to accept a gift: say thank you, say something nice about the gift and, above all, don’t say you don’t like it (even if you don’t) because that will hurt the feelings of the giver.

This advice is as good today as it was when you were five years old. It still applies whenever you receive a gift—and that includes the gift of a compliment.

Graciously accepting a compliment in any setting is not only good manners, it’s a sign of someone who is confident and self-assured. It’s also a way to build rapport by acknowledging the compliment paid.

Today’s lesson on accepting compliments will help you see that this little thing can be a huge boost to your reputation….read more

Although it may be tempting to dismiss a call to happiness during this time of worldwide struggle and strife as overly optimistic or too simplistic, let me tell you now that I believe this is the perfect time for a reminder that when it comes to happiness, all of us have a choice.

In fact, choosing to be happy is one of the very few essential decisions that we get to keep regardless of age, stage of life, or present situation. It’s a decision that can’t be taken away, and no one else can make it for you.

Each one of us gets to choose, every single moment of every day, whether or not we decide to be happy…read more

Does it bother you when someone thoughtlessly cuts you off in traffic? How about when you’ve been waiting in an endlessly busy line and someone waltzes right in and slips ahead near the front?

When these things happen to me, I usually end up thinking something along the lines of, “Hey buddy, I’m just as busy as you!” or “Oh really, you think you’re more important than the rest of us?”

Sure, these responses may sound a bit silly after the fact, but we all have similar reactions when someone barges in and unfairly imposes their agenda on us…read more

Let’s face it; most of us rely on the help and assistance of others throughout our day—at work, home, and out in the community. Sometimes we may not even realize how much we’re relying on others to accomplish what we need to get done. Every great leader will tell you that you can’t rise to the top without the help of others.

Saying please to everyone when asking for anything—regardless of whether or not it’s a person’s job or responsibility to help you—is a principle so important that I’m devoting today’s lesson to helping you tap into the “Power of Please.”…read more

Do you remember the last time you received an unexpected call, text or email from someone who intentionally said something complimentary to you? How did it make you feel?  Did it brighten your mood?  Did it bring a smile to your face?  What impression did this person make on you?

When I consider the different types of impressions we make on people, there are very few more powerful then when you do something unexpectedly to show people they are important to you. It could be a simple text message telling a friend how much you value the friendship or a short email to a co-worker complimenting him or her on the way he or she handled a difficult situation at the office today…read more

One of my favorite quotes comes from the extraordinary public speaker, Robert Cavett.  Robert said, “Three billion people on the face of the earth go to bed hungry every night, but four billion people go to bed every night hungry for a simple word of encouragement and recognition.” My heart goes out to those who are starving to be noticed, valued and appreciated.

In yesterday’s post I talked about the importance of recognizing and encouraging yourself because you can’t expect to be recognized or encouraged by others.  Very few people make the effort to say positive and uplifting things to others but those who do stand out like the light of a freight train in a dark tunnel…read more