If we’re being honest, we all get discouraged. It’s just one of those potholes on our journey we all hit from time to time. You can have everything you have ever wanted, but you are still going to get discouraged at times.

When we get discouraged our attitude and emotions turn negative. When this happens our productivity takes a nosedive, we tend to retreat and withdraw from others, and the risk of giving up on whatever we’re working toward runs very high.

Since it can have such a negative impact on every area of our lives, including our health, learning to deal with disappointments in life and the temporary discouragement that may result is an important part of managing our lives…read more

If you are old enough to read this post, I am sure you have experienced what it feels like to have people talk behind your back. When this happens to you, how does it make you feel towards the person who spoke poorly of you?

Your Words Are a Mirror

What we say about others reflects on our own character. Specifically, when we speak unfavorably of others, it not only hurts the person our words are aimed at, but it also damages our credibility and reputation in the process…read more

(Author, Hannah Smith, Todd Smith’s 15-Year-Old Daughter. The image is not Hannah)

Have you ever had an argument with someone important to you? Did you win or lose? Do you love the feeling when the opposing argument gets shut down, and your opponent conforms to your opinion? Is that your ultimate goal? What about how your opponent feels? Do you care?

I’m like many teenagers. Because I have strong (and often contrary) opinions, I’ve had my share of arguments; I’ve won some and lost some…read more

Psychologists say that people generally complain for one of two reasons—as a way of enlisting people to agree with their point of view, or as a means of making conversation since negative observations often yield a bigger response than positive comments. (Sadly, that is true.)

Today, I’m going on record as saying that neither of these reasons are valid enough to outweigh the fact that no one likes being around people who are chronic complainers.

Whining Damages Reputations

Whining is a childish trait and can be a very difficult habit to break once it has become a part of a person’s communication style. Nevertheless, breaking the habit of complaining is essential if we wish to be viewed as people whose words carry weight and whose opinions matter…read more

Have you ever thought or said something like this? “If he does that one more time, I am going to lose it!” Or, “If she keeps treating me that way, I am going to give her a piece of my mind!” Or, “If this happens again, I won’t be able to restrain myself!”

These are examples of what I call the ticking time bomb. When I hear people say these types of things, I cringe and want to say “WARNING”. When you know in advance that you are going to retaliate if someone does or says something again, you are in danger of exploding and damaging your reputation.

Consider this true story…read more

I’m excited to share today’s lesson because it captures one of life’s simple yet powerful truths. When you focus on others rather than on yourself, you make a positive difference in two lives—yours and the person with whom you interact.

When you are intentional about doing things that make others feel good, you create a special connection that accelerates new relationships and nurtures existing ones.

The Values of Making People Feel Good

Recently, I talked about habits we have that bug people and the damaging effect that can have on our reputations. However, doing things that make people feel good is quite the opposite. Not only does it brighten someone’s day, but it’s a positive reflection on you and enhances your reputation…read more