What To Do When You Are Overwhelmed

Throughout my career I can recall countless periods of time when I was overwhelmed and stressed out. As I reflect back on many of these periods, they were during seasons of great growth in my career.

While sustained stress is not good for you, if you are not experiencing any stress at all, it’s likely you’re not growing. Think about it. Being comfortable never leads to growth.

In this lesson I will share with you the process I go through when I am stressed out and overwhelmed.

Step 1. Prioritized list. When I find it hard to breath because of the pile of work I have to complete, I STOP everything and take 30 minutes to sit down and prioritize all my responsibilities. While I keep a daily to do list which is very helpful, the list I am referring to will include my responsibilities that go beyond those on my daily to do list.

Step 2. Strategize. I then think through what is involved in completing each of these responsibilities. I review in my mind the process of what must get done to complete these tasks. This is my opportunity to try to get my arms around each of my responsibilities and to fully understand what needs to be accomplished and the amount of time it will take.

Step 3. Two lists. When I feel that I have a clear understanding of what needs to get done, I create two lists. This first list includes the things that ONLY Todd Smith can do, listed in priority sequence. The second list contains the things I will delegate to others, also in a prioritized sequence.

Step 3. Delegate. As an entrepreneur with no employees, delegating to an employee is not an option. My four options are my wife, my kids, my dad and outside service providers. While I seldom ask my wife and kids to do things for me, they do help out where they can if they sense I am totally overwhelmed.

The key with this step is to try to find people who can help you by doing the things that others can do. It might be asking your neighbor to pick up your child from soccer practice. I’ve learned that as long as you don’t abuse these relationships people will generally be happy to help when you are in a crunch.

Step 4. Responsibility. Now it’s time to evaluate the things that only I can do and consider the time remaining to do them. My objective is to determine if there are enough hours in a day to complete these tasks on time. I am not talking about normal working hours. I mean all available hours outside of sleeping and eating.

Since I take great pride in being a person who is responsible, I will get up an hour earlier, stay up an hour later and work weekends to fulfill my responsibilities. There are times when it’s not possible to achieve an effective balance between family and career. This is one of them. I am 100% all about work.

The good news is that these periods generally last less than one week. My family understands that the benefits my efforts provide are worth those times I have to put my head down and work without coming up for air.

If I determine that I can’t complete something on time, I immediately call the people who will be affected. I explain the situation without making excuses and tell them when it will be completed.

No one likes to hear about a missed deadline, but everyone I deal with appreciates having the advance notice.

Step 5. Attack. I turn off the phone, shut down my email and attack my responsibilities in priority sequence. Every big thing is made up of little things, so I just do the little things in priority sequence. Sometimes I feel like I am walking in quick sand, but I just keep trudging and eventually it all gets done.

I have found that when I break down my responsibilities and attack them in a prioritized sequence, I feel less stressed because I know I am working my plan and doing all I can do.

As you complete each item on your list, cross it off. This will give you a sense of accomplishment and motivation to continue with your attack.

Next time you feel overwhelmed, come back to Little Things Matter and take 5 minutes to read or listen to this lesson.

Welcome these times in your life and learn from them. These are often the times when you are forced to spend your time doing the things that represent the highest and best use of your time. When you spend your time doing what only you can do, you will maximize your value to the market.

Your greatest opportunities for personal and career growth can come from being overwhelmed.

About the Author: Todd Smith is a successful entrepreneur of 30 years and founder of Little Things Matter. To receive Todd’s daily lessons, subscribe here. All Todd’s lessons are also available on iTunes as downloadable podcasts. (Todd’s podcasts are ranked #27 in America’s top 100 podcasts and #1 in the personal and development field.)

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  • 1. Strategize, in writing. 2. Prioritize, in writing. 3. Limit distractions. (thanks Kilroy), and 4. Focus on one thing at a time. I'd like to remind folks to take care of their own needs along the way. Yes, you can get away with working through lunch without eating, having pizza delivered to your desk, or working through the night and not going home. I've done it. But it will hurt you long-term if made a habit. You may see it as giving 110 percent, but your supervisor and others may see it as your own lack of organizational/time management skills. You also run the risk of becoming a self-appointed martyr and I guarantee your attitude and your health will take a hit.

    As a manager, I would say don't make a habit of asking people to do this. IF a real emergency requires it, recognize and reward your people for going above and beyond. Make it something tangible, besides overtime pay or an email.
  • Hi Janelle,

    Thanks for your contribution.

    I hope you enjoy your weekend.

    Todd
  • donnabrewer
    Good morning Todd, thank you again for your insights on this matter. Being overwhelmed is one of the greatest stressors we create for ourselves. The tips you've mentioned are great. As the author Dr. Wayne Dyer has said, the only stress we have is the stress we create in our minds. I tend to agree as stress is not a tangible thing. As you've said prioritze, tackle the small things and the job gets done with the effort you put forth. Have a lovely weekend, Donna Brewer
  • Donna- I agree stress is something we create and can also eliminate. For me it works best by being organized and having a plan of attack. Thanks for sharing Wayne's insights!

    Have a great weekend. Thanks for being a loyal follower on this blog.

    Todd
  • Todd,

    With being a Mother of 3 children it's just not possible to be 100% about work, although my husband says that I am. I think Judy's Mom is right when she said "sit down, take a deep breath and get organized". I really do need to re-do my To Do List and break it down like you suggested, if I could just find it, I know it's here somewhere!!!!

    Thanks Todd, Have a fabulous day!

    Dana
  • Dana- You crack me up! Have a great weekend.
  • Judy Dawson
    What a great list! My Mom was a chief nurse in the Army during WWII. They would have troop trains of wounded pull up on a siding near the hospital, hundreds of soldiers in litters filled the boxcars. Her duty was to deal with them, having a couple of hundred nurses in her command. When I was overwhelmed at work, she would say to me, "Sit down, take a deep breath, and get organized." Simple, but so true...her words of wisdom from her experience are exactly what you are saying now!
  • Judy- I like what your mom said. I am going to save it in my records. Thanks for sharing!
  • Thank you for slicing subjects up this well and sharing.
    Good timing with April 15th too. Is it a coincidence?
    Ernesto
  • Hi Ernesto- The great news is I had no stress with the April 15th deadline. I haven't filed my taxes on April 15th in 30 years. For me it's always closer to August or September.

    For the accountants out there, they could have used this post a few weeks ago. :-)

    Thanks for stopping by and commenting.

    Todd
  • GeordieJohn
    Good morning Todd,

    I find that having a plan, which is essentially a structured, prioritized task list, is the best counter to feeling overwhelmed. Planning ahead, whenever possible, can help avoid the feeling in the first place. Having that clear direction helps me to focus immensely.

    Also, for delegation, when you are asking a friend, neighbor, or even your spouse, to do you a favor remember that these relationships need to be reciprocal, you need to try and be available when they need something from you too.

    Like Gerrid, when i begin to feel overwhelmed, doing something to help clear my head for a few minutes first always helps me focus when i return to the tasks at hand, just don't take too long to return.

    Cheers
    John



  • John- You are always the man with great advice!

    I agree that having a prioritized plan does significantly reduce the periods when you are overwhelmed. Part of what gets people overwhelmed is when they aren't working things in priority sequence, then they find the deadline looming and their work isn't done.

    I like the point you made about making sure the relationships are reciprocal.

    Thanks!
  • Here are some things that help me in addition to your list:

    - Go for a walk or jog
    - Go hit some golf balls
    - Go for a quick 10 minute drive around the block
  • Gerrid- I think I need to go for a walk down the beach, then play a round of golf. What are you doing tomorrow? :-)
  • Golf sounds great! Tomorrow...I'm working so I can retire in 10 years :-)
  • Retiring at 33 is an admirable goal. But then what will you do?
  • Continue working, of course :) Just following in my father's footsteps...
  • Thanks Todd. Good, tangible advice on handling overwhelm.
  • Thanks Lori for taking the time to comment! I am glad you liked the post.
  • Hello Todd,
    The only thing missing is what I do first. I remove all distractions. This includes family, coworkers and all communication devices. If this can not be accomplished where I'm at,
    I go somewhere that it can.
    Regards,
    Kevin J. Kilroy
  • Great point Kevin! Yes, you have to get away from ALL distractions.
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